Tired of $20k/month “me-too” chatbots that barely move the needle?

Here’s how to actually leverage GenAI for customer service—without blowing your budget on a canned platform:

🔹 Build your own GenAI assistant using Retrieval-Augmented Generation (RAG) trained on your curated knowledge base.

🔹 Craft a tailored system prompt aligned with your brand, policies, and tone of voice.

🔹 Host it in Azure with Azure AI tools + Semantic Kernel for orchestration.

🔹 Use SignalR to route high-intent or complex queries to human agents in real time.

✅ Deflect the repetitive “Where’s my order?” and “How do I return this?” inquiries.

✅ Respond fast to high-value or frustrated customers—retain revenue and recover sales.

✅ Cut support costs while actually improving customer satisfaction.

This isn’t about replacing your team—it’s about amplifying them.

For a fraction of the cost of an off-the-shelf solution from ACME ChatBot.